Help Center
Resetting your Enjoy Account
This page is dedicated to providing clear instructions for your options to “reset” or clear history from your Enjoy account, ensuring you have full control over your data and subscription.
How to Reset or Delete Some or All of Your Data on Enjoy Without Deleting Your Account
At Enjoy, we understand the importance of giving users control over their data. If you want to reset or delete some or all of your data without deleting your account, follow the steps below.
How to Reset or Delete Your Data
- Contact Us: Send an email to support@enjoymoviesyourway.com or use the contact form on our website. Please include “Data Deletion Request” in the subject line.
- Specify Data: In your request, clearly specify the type of data you want to be deleted or reset. This may include:
- Viewing history
- Preferences and settings
- Profile information
- Any other data associated with your account
- Verification: Our support team will verify your identity to ensure the security of your data.
- Confirmation: Once verified, we will process your request and confirm the deletion or reset of the specified data.
Data Deletion Information
When you request the deletion of your account:
- Deleted Data: The specific data you request to be deleted will be permanently removed from our system. This may include viewing history, preferences, profile information, etc., as specified in your request.
- Retained Data: Some data may still be retained for legal or operational reasons, such as payment records handled by any store payment gateways. This includes transaction details, dates, and amounts, but no personal identifiers.
Additional Information
- Retention Period: There is no additional retention period for the data you request to be deleted. The deletion process will begin immediately upon receipt of your request and typically completes within a few business days.
- No Reversal: Once the specified data is deleted, the action cannot be undone. If you wish to reset or delete data again in the future, you will need to submit a new request.
For any further assistance or questions regarding the deletion of your account, please reach out to our support team at support@enjoymoviesyourway.com.
